Privacy Policy

Last updated: 1 August 2026

1. Introduction

Imperial Bespoke Tailors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect through ibtailors.com, how we use it, and the choices you have. We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

2. Information We Collect

Appointment and contact form. When you submit our appointment or contact form, we collect your first name, last name, email address, phone number, the service you are interested in, and any message you choose to include.

Website analytics. When you browse our website, Google Analytics 4 (via Google Tag Manager) and Vercel Analytics automatically collect limited technical information such as pages visited, approximate region, device and browser type. This information is aggregated and is not used to identify you personally.

3. How We Use Your Information

We use the information you provide only to respond to your enquiry, arrange and confirm appointments, and provide the tailoring services you request. Aggregated analytics information helps us understand how the website is used so we can improve it.

4. How Your Information Is Stored

Form submissions are stored securely in Supabase, a cloud database platform. Access is limited to the team members who need it to handle your enquiry. We retain personal data only for as long as necessary to fulfil the purposes described in this policy, after which it is deleted.

5. Third-Party Services

This website uses the following third-party services, each of which processes data under its own privacy policy:

  • Supabase — secure storage of appointment and contact form submissions
  • Google Tag Manager and Google Analytics 4 — website usage analytics
  • Vercel Analytics — website performance and usage measurement
  • WhatsApp — our WhatsApp button opens a chat with us in WhatsApp; that conversation is governed by the WhatsApp privacy policy
  • Google Maps — an embedded map on our contact page, provided by Google

6. Cookies

Our analytics providers may set cookies to distinguish visitors and measure website usage. You can control or delete cookies through your browser settings; the website remains usable if you disable them.

7. We Never Sell Your Data

We never sell your personal data. We do not share it with third parties other than the service providers listed above, who process it on our behalf, or where we are required to do so by law.

8. Your Rights

You may request access to, correction of, or deletion of the personal data we hold about you at any time. Contact us using the details below and we will respond as soon as reasonably practicable.

9. Changes to This Policy

We may update this policy from time to time. The latest version is always published on this page, together with the date of the most recent update.

10. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact us:

Imperial Bespoke Tailors
Shop 22B, G/F., Hankow Centre
5-15 Hankow Road, Tsim Sha Tsui, Kowloon, Hong Kong
Phone: +852 2111 1955
Email: info@ibtailors.com

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